Earlier this year, a Texas consumer went to a local Cinemark theater and bought both a 20-ounce beverage and a 24-ounce draft beer. Somehow he suspected that the 24-ounce clear plastic cup didn’t look like it held four more ounces compared to 20-ounce one.
He took the cups home and measured how much liquid the larger one actually held. To his surprise, it only held 22 ounces despite being sold as the 24-ounce size and actually being marked as such on the bottom.
*MOUSE PRINT:
After hearing about the issue, this TV reporter tested one of the 24-ounce cups herself to see if what the consumer claimed was true.
Sure enough, the consumer was right. And as any aggrieved customer would do, he hired a lawyer and sued the movie chain for misrepresentation.
One has to wonder how many consumers across Cinemark’s over 300 theaters have been shortchanged, and for how long (if these cups were used chainwide)? Does this now mean that in addition to sneaking in snacks to the movie theater, we also have to bring a measuring cup?