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Here We Shrink Again – Summer 2024 – Part 1

Some big brands are continuing to downsize their products despite some easing of the inflation rate… so shrinkflation continues. Here is the latest batch of products that have gotten smaller, and next...

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Here We Shrink Again – Summer 2024 – Part 2

We conclude our two-part series this week about products that have recently been downsized (shrinkflation). Brawny Paper Towels Paper towel manufacturers seem to always be reducing the number of paper...

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Can Dove Deodorant Grow Back Lost Skin?

Since April, Dove has been running a deodorant commercial claiming that when women shave their armpits, one third of what they remove is skin. But if they use new Dove deodorant, it helps repair it....

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Getting So Many Search Results Makes Shopping Harder

Have you ever noticed how bad some retailers’ online search results are? You are searching for a pretty specific thing, but the search results you get show you tons of irrelevant products. Other sites...

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Sometimes Zero-Percent Financing Is Not Zero Percent

Don’t you get annoyed when you see something advertised as one thing, but then learn there is also a sneaky catch that changes the offer? That’s what happened recently to Mark D. He told us about a TV...

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How Skimpflation Works in Restaurants

In October last year, Red Robin announced an upgrade — that it had a “new and improved lineup of gourmet burgers” that were “juicier and more flavorful.” This August, Red Robin further announced a...

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Robitussin Puts Non-Drowsy Lawsuit to Bed

In 2022, two different consumers sued the makers of Robitussin alleging that package claims of the products being non-drowsy were false and misleading. (See complaint.) In particular, the suits said...

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Do Political Influencers Have to Disclose Paid Posts?

More and more political campaigns are trying to get their messages out to younger generations. How do they do this? Both major parties are paying internet influencers to create content, usually video...

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In MA, Clothing is Not Taxed, But This Jacket Was

We got an email recently from Bin D. questioning whether she had been wrongfully charged sales tax by REI on a biking jacket she bought for her husband. In Massachusetts, clothing and footwear up to...

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Breyers to Pay $8.8-mil Over Misleading Natural Vanilla Labeling

Connoisseurs of vanilla ice cream generally prefer products made from real vanilla beans that are in the product evidenced by with those little black specs. And that is exactly what purchasers of...

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Verizon’s Trade In “Any Phone” Offer for a Free iPhone 16 Pro Questioned

Regular reader and commenter Joel V. recently caught a bit of nasty fine print by Verizon Wireless in a new TV commercial. Most viewers would understand the ad to say that if you trade in any cellphone...

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Are Tostitos and Other Chip Brands Really Reversing Shrinkflation?

A few weeks ago, Sen. Elizabeth Warren and Rep. Madeleine Dean wrote to the CEOs of several corporations, including PepsiCo, accusing them of a pattern of profiteering off consumers by shrinking their...

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PayPal Knows What Kind of Underwear You Wear and Will Be Telling Everyone!

Soon whether you wear boxers or briefs will no longer be a closely-held secret because of a data privacy move by PayPal. At the beginning of October, PayPal sent out an email to its members making a...

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Subway Sued Over Skimpy Sandwiches Advertised as Humongous

Longtime Mouse Print* readers will remember we wrote probably half a dozen articles about Subway being sued for allegedly not putting any tuna in their tuna sandwiches. We always thought that case was...

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Did Albertsons Make Digital Coupons Easier to Find and Use?

For the past two years, consumer groups including Consumer World have tried to sensitize leaders in the supermarket industry about the discriminatory effect of offering certain grocery deals only when...

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Study: Consumer Attitudes About Shrinkflation

Purdue University just surveyed 1,200 consumers about food and grocery shopping (see full report) and has come up with some interesting insights into shoppers’ attitudes about shrinkflation. Over...

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Amazon Sued Over Misleading Sale Savings

As Black Friday sales are at a peak now, it is a good time to question the savings claims that stores make that give you the impression you are getting a really deep discount. A Florida consumer says...

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Eggland’s Best Sued Over Free-Roaming Claims

Two Illinois consumers just sued Eggland’s Best for misrepresenting the pleasant and leisurely life its hens that lay cage free eggs supposedly experience. The company claims inside every carton of its...

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Mandatory Arbitration Requirement Found Hidden Inside Nutrition Product Package

Companies generally do not like to be sued by consumers particularly in class action lawsuits. So, many of them have incorporated mandatory arbitration clauses into their contracts, or sometimes buried...

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Stop & Shop Makes Digital Coupons Easy

Two years ago, five national consumer advocacy organizations, including Consumer World and Consumer Reports, called on a dozen supermarket CEOs to stop digital discrimination and make digital coupons...

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